Smithfield Works

Smithfield Works is a co-working space in Stoke-on-Trent that needed an online platform to manage bookings while also marketing the business vision. Off-the-shelf booking systems couldn’t deliver without enormous cost and long-term contract commitment, so we created a bespoke solution that was focused on attracting members as it was on serving them.

Strategy

Building More Than Just a Website

Our strategy moved beyond the client’s initial app idea. We proposed a Progressive Web App (PWA); a smarter, more accessible solution that functions like an app without needing a download from an app store. This instantly removed a barrier for potential users.

We integrated a members-only dashboard, transforming the platform into a community hub where users could manage bookings, connect with fellow members in a directory, and access exclusive ‘neighbour’ offers.

Results

A Thriving Community and Sustained Growth

The results speak for themselves. The Smithfield Works platform successfully launched, attracting a vibrant community of around 400 members. By allowing non-members to book flexibly, the system drove continuous revenue and interest. 

Four years after its launch, the business continues to grow, proving the long-term impact and success of a bespoke, user-focused digital strategy

The brand’s modern and premium visual identity was rolled out across the website, window graphics, and sales materials, creating a cohesive and compelling brand experience.

Successful projects rnstart here.

Whether you’re launching something new or repositioning anrnexisting place, let’s discuss how we can help you stand out and succeed.